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Terms of Service

Last updated: April 16, 2026

These Terms of Service ("Terms") govern your access to and use of the Acta platform ("Service"), operated by [Acta Legal Entity] ("[Company]"), registered at [registered address], registration number [number]. By creating an account or using the Service, you agree to these Terms.

If you are using Acta on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

1. Definitions

  • "Service" means the Acta Chrome extension, web dashboard (app.acta.ink), API, documentation, and any related software or services.
  • "Customer" means the organisation or individual that creates an Acta account and subscribes to the Service.
  • "User" means any individual authorised by a Customer to use the Service.
  • "Content" means any data, text, or metadata processed through the Service.

2. Service description

Acta provides browser-based tooling designed to help organisations monitor AI tool usage, detect potential personal data in AI prompts, enforce usage policies, and generate compliance documentation. The Service includes:

  • A Chrome/Edge browser extension for AI tool monitoring and PII scanning
  • A web dashboard for policy configuration, usage analytics, and reporting
  • Compliance report templates and export functionality

Acta is a compliance support tool, not a legal service. The Service is designed to assist your compliance efforts but does not guarantee regulatory compliance. Compliance with the EU AI Act, GDPR, or any other regulation depends on how your organisation configures and uses the Service alongside your own governance, legal counsel, and organisational measures. See our shared responsibility model for details.

3. Account and access

You must provide accurate and complete registration information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Ensuring that Users comply with these Terms and your organisation's policies
  • Promptly notifying us of any unauthorised use of your account

We may suspend or terminate access if we reasonably believe your use violates these Terms.

4. Subscriptions and billing

4.1 Free extension

The Acta browser extension is available at no cost. It provides PII detection, employee warnings, and anonymous aggregate warning counts. No account or payment method is required for the free extension.

4.2 Usage-based pricing

Acta accounts are free to create. Paid features (enforcement, audit logging, AI gateway access) are billed on a usage basis. Extension enforcement events are charged at 1 credit per flagged event. AI gateway usage is charged based on token consumption at published rates plus a margin. Credits are pre-purchased via top-up and never expire. There is no per-seat fee and no monthly minimum.

4.3 Payment

Payments are processed by Stripe. All amounts are in EUR. Invoices are generated automatically and include applicable VAT. You are responsible for providing accurate billing and tax information. No credit card is required to create an account.

4.4 Account closure

You may close your account at any time through the dashboard. Unused credits are non-refundable. Upon closure, your account retains read-only access (audit log download) for 30 days before deletion. Your audit data stored on your private infrastructure remains yours and is unaffected.

5. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to reverse-engineer, decompile, or disassemble the Service
  • Circumvent or disable any security or access controls
  • Use the Service to process data in violation of applicable law
  • Resell, sublicense, or redistribute the Service without written consent
  • Interfere with or disrupt the Service or its infrastructure
  • Transmit malware, viruses, or other harmful code through the Service

6. Data and privacy

6.1 Your data

Acta's browser extension processes prompt text locally in the browser. Only metadata (timestamps, policy outcomes, hashed identifiers, usage statistics) is transmitted to our servers. We do not receive, store, or process the content of your AI prompts. See our Privacy Policy for details.

6.2 Data processing

To the extent that Acta processes personal data on your behalf, the terms of our Data Processing Agreement apply. The DPA is incorporated into these Terms by reference.

6.3 Data portability

You may export your data (audit logs, usage reports, configuration) at any time through the dashboard. Upon account termination, we will make your data available for export for 30 days.

7. Intellectual property

Acta and all associated intellectual property remain the property of [Company]. These Terms grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for the duration of your subscription.

You retain all rights to your data. We claim no ownership of any Content processed through the Service.

8. Availability and support

We aim to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. The extension's core scanning functionality operates locally and is not dependent on our server availability.

Priority email support is provided to all subscribers. We aim to respond to support requests within one business day. Support is available in English.

9. Limitation of liability

To the maximum extent permitted by applicable law:

  • The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory.
  • We do not warrant that the Service will detect all personal data, prevent all data leakage, or ensure compliance with any regulation.
  • Our aggregate liability for any claims arising from or relating to these Terms or the Service shall not exceed the total fees paid by you in the 12 months preceding the claim.
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
  • We shall not be liable for any regulatory fines, penalties, or sanctions imposed on you by any authority.

These limitations apply regardless of the legal theory on which liability is based and even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless [Company], its officers, directors, and employees from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Any data processed through your account

11. Modifications

We may update these Terms from time to time. Material changes will be communicated via email to the account holder at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, you may cancel your subscription.

12. Termination

Either party may terminate these Terms:

  • Customer: by cancelling the subscription through the dashboard at any time.
  • [Company]: by providing 30 days written notice, or immediately if you materially breach these Terms.

Upon termination, your right to use the Service ceases. Sections 6.3, 7, 9, 10, and 13 survive termination.

13. Governing law and disputes

These Terms are governed by the laws of [jurisdiction — e.g., the Federal Republic of Germany]. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of [city, e.g., Berlin].

Before initiating legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for at least 30 days.

14. Miscellaneous

  • Entire agreement: These Terms, together with the Privacy Policy and DPA, constitute the entire agreement between you and [Company] regarding the Service.
  • Severability: If any provision is found unenforceable, the remaining provisions continue in full force.
  • Assignment: You may not assign these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of all or substantially all of our assets.
  • Waiver: Failure to enforce any provision does not constitute a waiver of that provision.
  • Force majeure: Neither party is liable for delays or failures caused by events beyond reasonable control.

15. Contact

For questions about these Terms, contact us at legal@acta.ink.